This page provides you with practical information about our practice. It outlines descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.
Monday: 09:00 AM - 04:30 PM
Tuesday: 09:00 AM - 04:30 PM
Wednesday: 10:00 AM - 01:00 PM
Thursday: 09:00 AM - 04:30 PM
Friday: 09:00 AM - 01:00 PM
Pittsford Dermatology is a solo practice and each patient is personally seen by Dr. Helen Strapko.
Patients are seen by appointment only. You may call (585) 389-1960 to schedule an appointment. To allow for a complete assessment of your needs, expect to be at our facility for approximately 60 – 90 minutes, especially at the first visit.
48 hours' notice is required to cancel or reschedule an appointment. Failure to give 48 hours' notice may result in a $25.00 fine for a regular appointment and a $50.00 fine for a surgical appointment. Such fees must be paid before another appointment will be scheduled.
Insurance and Billing
Pittsford Dermatology participates with most insurance health plans. The practice DOES NOT participate with:
- Workmans’ Compensation
- Via Health
- Health Republic
Insurance carriers will consider payment for Dermatologic services that are deemed a medically necessary illness or injury.
Insurance carriers generally will not cover services for the following reasons:
- Cosmetic procedures
- Lack of a valid referral
- Allotment for a benefit has been exhausted
- No medical insurance coverage
Payments that are the patient’s responsibility are expected at the time services are rendered.
We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details.
Facilities and Equipment
Pittsford Dermatology is primarily a medically and surgically focused solo private practice. Electronic medical records have been used since the practice was founded in 2003 to help facilitate accurate record keeping and good communication with other medical providers. The utmost care and attention to detail is employed when providing surgical services for patients.